Estimados clientes, les comunicamos que dada la situación país que estamos atravesando debido al COVID-19 nuestro horario de atención será reducido. Este es de 09:00 a 13:30 y de 14:30 a 17:00 horas.

Warranty

Prowinch, LLC, located at 2545 NW 74th Ave, Miami, FL 33122, warrants to the original purchaser that all products are free from defects in material and workmanship when subjected to normal, proper, and intended use, from the time of purchase for the duration listed in the individual product’s specifications.

Prowinch will, at its option, repair or replace a defective product or component if, after examination, the part or product is determined by Prowinch to be defective in material or workmanship and was not caused or substantially contributed to by other factors orcircumstances beyond PROWINCH control.

Actions that void the warranty:

Items not covered under the warranty:

To initiate a warranty claim:

The warranty period is not extended once a product is repaired or replaced.

In no event shall Prowinch be liable for any labor, loss of time, manufacturing costs, transportation, materials, loss of profits, incidental, special, consequential or punitive damages, or for any costs, attorney fees, expenses, losses or delays, direct or indirect, alleged to be as a consequence of any damage to, failure of, or defect in any product. Prowinch disclaims any implied warranties, including without limitation, any implied warranty of merchantability or fitness for a particular use or purpose.